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Reconciliation Assistant

Site Name:
The Waterfront
Salary Details:
£19500 per annum
Advertising End Date:
22 Mar 2019
Vacancy Type:
Hours Per Week:
Job Summary
Reporting to the Customer Support Manager this role will be the centre point and have responsibility for the controls, banking and reconciliation for the Direct Travel Division.  
Ensure that all customer files are correct in order to make correct payments to suppliers and homeworkers. 
Managing daily, weekly and monthly control reports ensuring that all appropriate reconciliation for the Direct Travel Division are complied with and followed without exception.  
In addition, occasionally situations may arise that require the post holder to perform other duties or tasks as may reasonably be requested by the Society
Key Responsibilities
The post holder shall:
Maintaining the control of financial reports to include, Control, Debtors, No Match, Amendments and any other relevant reports. 

Managing the daily BACS report and reconciling payments.  

Reconciliation of the direct daily and weekly key balance sheet controls.  

Correction of files in order for correct supplier and homeworker payments to be made. 

Reconciliation of all financial controls for the Direct Travel business stream.
Involvement in homeworker leaver process.

Meet deadlines in line with service level agreements for the Direct Travel Group to minimise risk.

Meet with Customer Support Manager and Sales & Ops Manager regularly to make recommendations on action required to correct any oversights or omissions.

In addition, all employees are expected to work within the terms of their contract of employment and adhere to Society policies and procedures.
Person Specification
A Midcounties team player.
Build relationships with colleagues across all groups.
Participate in building community links through team community challenges.
Demonstrate the Society’s DOES values.

Can adapt a style to suit the needs of the individual.
Ability to communicate effectively – both verbally and in writing.
Confident dealing with others on the telephone.
Works hard at positive relationships within the team.
Flexible approach.
Proven track record for attendance and time keeping.

Strong customer focus and a commitment to quality and service.
Cares about customers always striving to exceed their expectations.
Contributes to effective team working.

Committed to providing accurate and timely information to a high standard with an eye for detail.
Drive to resolve queries and improve processes.
Organisational skills to achieve agreed deadlines and SLAs.
Positive approach to change.
Commitment to health and safety.
Make recommendations for improvements.

Awareness of the risks and controls relating to commission payments and take action to minimise risk to the Society.
Demonstrates Financial Knowledge

Good education standard - literate and numerate.
Excellent IT skills, demonstrated competence in office and Finance software packages. Intermediate/Advanced level Excel 
Experience in a Finance department/role is desirable.
Experience in a similar role would be desirable.


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